6 Comments

  1. Web20Critic
    January 5, 2009

    Thanks for the heads-up! Open source solutions could save a ton of startup capital and can prevent future problems from paid and appalling alternatives.

    Reply
  2. Sheldon Hearn
    January 5, 2009

    Obviously what you want is for Web Africa to deliver.

    If they don’t, though, you might want to check out CampaignMonitor.com.

    Having developed and managed a complex bulk mailsystem in a previous life, I can say that Campaign Monitor is how I’d have liked to do it if given a shot at a rewrite (although in fairness, they don’t offer the complex targetting my customer needed).

    But seriously, CM are highly rated, and are frequently recommended by members of the antispam community.

    Reply
  3. wikidknickers
    January 5, 2009

    We’ve considered them, but what we actually wanted was someone local, meaning local support in case of a server problem (like we had today) where we could call someone up to fix the problem asap. We had this with Striata, as I explained above and I’m not sure we’d get it with a company based in the States – did you ever use their customer support facility?

    Reply
  4. Sheldon hearn
    January 6, 2009

    Nope, never needed it.

    With both hosting and bandwidth costs being cheaper in the first world, they don’t have to make the same trade-offs that local vendors do, so they’re typically not as hard hit by problems.

    So with first-world vendors, it really comes down to who’s got a clue, and CM have.

    But it’s still a legit concern. Keep shopping locally. See if Mimecast offer bulk mail services. If Barry Gill’s still there, he’s a zero-bullshit guy and I recommend him.

    Reply
  5. wikidknickers
    January 6, 2009

    thanks Shel – that makes sense, I’ll get in touch with them. At this point, seriously considering MailChimp – they’re about half the cost of Campaign Monitor.

    The sad thing is that if Mailfire actually worked, they’d be about 1/4 of the cost of any of the international options (bout 3 grand a month for 200 000 emails)!

    Reply
  6. Sheldon Hearn
    January 8, 2009

    Mail chimp? What is it they say about paying peanuts? 🙂

    Said in jest of course. I know nothing about them.

    Reply

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