I have published my CV below to give prospective clients and employers a better idea of my skill set. I am currently available for both full-time and part-time work.

A bit about me

After attaining my MSc in Marine Biology with distinction at UCT, I entered the workplace where I gained experience in graphic design, DTP, web administration, e-marketing design and online strategy. In 2010, I decided to improve skills by studying software development, specialising in web application development, incorporating scripting languages and advanced HTML and CSS. At UCT, I won the university-wide Keswick Prize for lucidity in technical writing and am highly proficient in written English.

I am a dedicated and reliable employee who is deadline-driven and happy to put in extra time to ensure a successful outcome. I have worked in diverse environments, am flexible, have many skills and am always looking to acquire more. I love a challenge, am highly motivated and work best under pressure. I am resourceful, intelligent, creative and very quick to learn. I believe these qualities make me an asset to my employers. I very much enjoy working as part of a team, but am equally at home running my own projects.


Contact me

Phone:            +27 (0)72 141 7007

Email:             niki@neuromedia.co.za

Facebook:      Niki McQueen

Twitter:          @wikidnix

Linkedin:      Niki McQueen


Summary of skills

WEB: design, web development (both front and back end), web administration, content generation, information architecture and beginning to end project management.

GRAPHIC AND DIGITAL DESIGN: including logo and CI design as well as Flash and web graphics

PRINT: design and layout, mainly posters, pamphlets and booklets

PHOTOGRAPHY and photo retouching

PEOPLE: hiring, managing & training staff.

ADMIN: office administration and general logistics and planning

WORDS: copywriting and editing for web and print

E-MARKETING: Strategy, campaign management, use of bulk mail, SMS, MMS infrastructure

ANALYSIS: data and database management, analysis and reporting


Technical proficiencies


MS Office – expert
Dreamweaver CS5.5 – expert
Photoshop CS5.5 – expert
Indesign CS5.5 – expert
Flash CS5.5 – skilled
Fireworks CS5.5 – novice
Illustrator CS5.5 – novice

Web Languages

CSS & HTML – expert
CSS3, HTML5 – skilled
PHP  & MySQL – intermediate
JQuery – intermediate
Javascript – novice
Ajax – novice

Web technologies

phpMyAdmin – advanced
Drupal – intermediate
WordPress – intermediate




2012: UCT – Various courses including Technical and Business Writing and Project Management and Drupal Web Administration

2011: City Varsity – Web Application Development

2010: CTI – Software Engineering and UML, Programme Design, Processing and Logic Concepts

2011:  Ambutek – Basic Ambulance Assistant (I am registered as BLS (basic life support) with the HPCSA)

2006: City Varsity – Comprehensive Desktop Publishing

2006: The Creative Train – Adobe Indesign

2005: CTI – Dreamweaver Basics

2002: University of Cape Town – MSc with distinction. (Marine biology)

1999: University of Cape Town – BSc. Hons. (Zoology)

1997: University of Cape Town – BSc. (Zoology and Botany)

1993: Herschel Senior School – Senior Certificate – Aggregate: A (Higher Grade)


Previous work experience

Period: July 2012 – present: Communications co-ordinator

Employer: Information Communication and Techology Services (ICTS) UCT
Responsibilities, as outlined in my PPS document and undertaken include:

General communications
• Producing communications materials, announcements, user-documentation and promotional items.
• Writing editing and co-ordinating the creation of effective documentation and communications to various stakeholders
both inside and outside ICTS.
• Participating in building and promoting best practice communication and documentation strategy, standards, procedures
and methods for ICTS.
• Participating in investigating and assessing new forms of communication and their
suitability in the ICTS or UCT environment.
• Giving ICTS presentations at UCT inductions where required and answering any queries
about the depatment.
• Maintaining and updating the ICTS digital media database.
• Producing marketing material and infographics for surveys and reports.

Writing and editing

• Writing articles to generate and interest in ICTS projects and initiatives, including
writing for UCT News and the ICTS website.
• Providing a proof reading and editing service to ICTS staff.

Social media

• Developing social media communications strategy and standard operating procedure.
• Updating social media accounts regularly according to a schedule, planned out
• Creating monthly and annual reports
• Using social media for customer service and problem solving with students.
• Increasing the following of people on our social media accounts by strategising to
incentivise students to like our pages.

Student communications:

• Determining which services to communicate (and how) to students, using such tools as
emails, Vula, newsletters, printed and electronic advertising and social media.
• Conceptualising, creating and maintaining ICTS Vula page.
• Organising and overseeing the creation of flash drives for first year students.
• The design and layout print jobs for ICTS campaigns, dealing with quotes and vendors.
• Designing web graphics, infographics, logos and technical diagrams.
Website, web coding and web applictions
• Ensuring that the information on the ICTS website is accurate, accessible and
• Overseeing and organising the migration and redesign of the ICTS website (in
• Designing and coding email announcements for ICTS and external UCT stakeholders.

Period: March 2010 – present: Owner and head designer of Neuromedia

Period: Jan 2012 – present: Sales and marketing Administrator (on retainer)

Client: St James Software
Responsibilities: Tasked with re-branding, both corporate and digital. Producing a new Corporate Identity for St James, including logo, stationary and all other relevant material. Redesigning the  company’s 2 websites (works in progress), including rewriting all the content and redesigning all technical diagrams on both sites. Producing corporate brochures and advertising material.

Period: June 2011 – March 2012: Digital media

Client: Herdbuoys éKapa
Responsibilities: Tasked with setting up a digital division within the agency, general web development and digital design including Flash advertising, microsites, HTML newsletters, mobile websites and advertorials.

Period: Jan 2006 – 2010: Online Marketing and Design Manager

Employer: Democratic Alliance – Relationship management; By-elections, Campaigns & Procurement
Responsibilities: Website administration and design; graphic design and DTP; social media marketing

Period: Oct 2005 –March 2006: Head of Polling Research

Employer: BW market surveys (on behalf of and run by the DA)
Responsibilities: Designed, headed up and analysed polling research over the campaign period of the 2006 municipal elections. Set up polling enterprise from ground up including hiring, training and managing staff

Period: Jan 2004 – Jan 2006: Internal Communications Officer

Employer: Democratic Alliance – Internal Communications
Responsibilities: Website administrator, writing and editing and sending a weekly html newsletter (>100 000 readers), maintaining and expanding mailing lists; answering all correspondence from the website.

Period: Oct 2003 – Dec 2003: Data Capturer and Analyst

Employer: Democratic Alliance
Responsibilities: Data Capturer and Analyst

Period: Sept 2002 – Oct 2003: Office Administrator

Employer: PIAB (Pty) Ltd
Responsibilities: Executive secretary, receptionist, general office administrator



 Johan van der Berg
Director of polling, canvassing and innovation, Democratic Alliance
Last contact – Present
082 903 7233

Paul Boughey
Head of Educaton Ministry, Western Cape
Last contact – Jan 2010

Cindy Matthys
2IC Communications and Training, ICTS
Last contact -present

 David Moore
Senior Developer, St James Software
Last contact -present


Regan Jules-Macquet

Project Manager at NICRO

“I have worked with Niki both at the Democratic Alliance and in the capacity of her web design business.

I have found Niki to be a very capable and professional person who takes her work very seriously. She has good interpersonal skills and manages her projects well. She delivers work at a high standard.

I am very pleased with the website she developed for my employer. The new website is clean, interactive, light and easy to navigate. She costed the work at a very reasonable rate and the result was a professional and effective website.

I can strongly recommend Niki for the development of websites.” (2011)

Anthony Hazell

Senior Programme Management Advisor at Department of Human Settlements, Provincial Government of the Western Cape

“Niki shows great commitment in being very willing to work long hours to meet high pressure deadlines. Her greatest strength in our department is in her design and communications work.
She has an excellent eye for colour combinations and use of space, and shows great skill in translating a brand and corporate identity into final
marketing materials – be they print or electronic.” (2010)

Paul Boughey

DA Chief Executive Officer, previously Head of Education Ministry in the Western Cape

“In the time that I have worked with Niki, I came to know her as a caring person, who is passionate, creative and imaginative in her work. Her aptitude for design in particular is very impressive.”. (2010)